Privacy Policy
Last updated: 18 August 2026
Uncooped helps you build self-control and recover after a stumble. What you record here is private, and some of it is deeply personal. This policy sets out exactly what we store, what we never store, and what you can do about it. It is written to be read, not to be skimmed past.
The short version
- Uncooped works without an account. If you never create one, nothing you enter leaves your phone.
- If you do create an account, we store your check-ins, streak and achievements so they survive a new phone. Nothing more than that.
- Some things are never uploaded, ever, even with an account: your My Why photos, and everything you do inside Help Now.
- We run no advertising, no analytics and no tracking. We do not sell, rent or share your data with anyone.
- You can delete everything from inside the app, permanently.
Who we are
Uncooped is operated by Sponsho. You can reach us at info@sponsho.com.
For data protection purposes, Sponsho is the data controller.
Using Uncooped without an account
You do not need an account to use Uncooped. Without one:
- Everything you enter is stored only on your device, using your phone's own app storage.
- Nothing is transmitted to us or to anyone else.
- Deleting the app deletes all of it. We cannot recover it, because we never had it.
If you create an account
An account exists for one purpose: so your progress survives losing, replacing or resetting your phone.
What we store
| Data | Why |
|---|---|
| Email address | To identify your account and let you sign in |
| Password | Stored only as a cryptographic hash. We never see it |
| The name you choose | To greet you in the app. A first name or nickname is fine |
| Your current run start, most recent stumble date, personal best and XP | To restore your timer and progress |
| Check-in answers | Your daily record, so your history is not lost |
| Achievements earned | To restore your collection |
| My Why text notes | So your reasons are not lost |
| Your onboarding answers, including any reason you wrote yourself | To rebuild your plan on a new device |
Your check-in answers include sensitive information. Depending on what you record, that can include whether you viewed pornography on a given day, how strong an urge was, what you were feeling, and notes you chose to write. We treat this as the most sensitive category of data we hold and protect it accordingly.
What we never upload
These stay on your device even when you have an account:
- My Why photos. Images you add stay in your phone's storage. No photo is ever uploaded.
- Help Now sessions and the recovery coach. What you do during a difficult moment, what you told the coach, and when you opened it, are never sent to us. A minute-by-minute record of when someone was struggling is the most sensitive thing this app could hold, and it has no reason to leave your phone.
- Your reminder times, notification settings and privacy settings. These describe a device, not a person.
What we do not do
- We do not show advertising.
- We do not use analytics or tracking tools, and we do not use any advertising identifier.
- We do not track you across other apps or websites.
- We do not sell, rent or trade your information.
- We do not share your information with anyone for marketing.
- We do not use your data to train machine learning models.
- The recovery coach is a fixed, scripted decision tree that runs on your device. It does not send your messages anywhere.
Who processes data on our behalf
If you create an account, your data is stored using Supabase, which hosts databases on Amazon Web Services infrastructure. Supabase acts as our data processor and stores data in the region we selected when creating the project. They process it only to provide that hosting, under their own data processing terms.
Apple and Google process your subscription payment if you buy one. We never see or store your card details.
How your data is protected
- Data is encrypted in transit (HTTPS/TLS) and encrypted at rest by our hosting provider.
- Every database table enforces row-level security: a request can only ever reach rows belonging to the signed-in account, and this is enforced by the database itself rather than by application code.
- Your login session is stored in your device's secure keychain, not in ordinary app storage.
- Passwords are hashed and never stored in a readable form.
No system is perfectly secure, and we do not claim otherwise. If we ever discover a breach affecting your data, we will tell you.
How long we keep it
We keep your account data until you delete it. Delete your account and it is removed from our systems, not merely hidden or marked inactive.
Your choices and rights
Inside the app, at any time:
- Delete your account and all data. Settings → Data → Delete account. This permanently removes your login and every record above, from your phone and from our servers.
- Delete only your check-in history, keeping your account.
- Use Uncooped without an account, or stop using your account at any time.
You can also request account deletion from this website without reinstalling the app.
Depending on where you live, you may also have rights to access, correct, export, or restrict processing of your data, and to object to it or lodge a complaint with your local data protection authority. Contact us at info@sponsho.com and we will respond within 30 days.
We will never ask you to justify a deletion request, and we will not try to talk you out of it.
Age
Uncooped is for adults. You must be 18 or older to use it. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will remove it.
Uncooped is not medical care
Uncooped is a self-management tool. It does not diagnose, treat or provide emergency care, and the recovery coach is not a therapist, a counsellor or an emergency service. If you are in danger or thinking about harming yourself, contact your local emergency number or a crisis line in your country.
Changes to this policy
If we change how we handle your data, we will update this page and change the date at the top. If the change is significant — for example, if we ever begin collecting something new — we will tell you inside the app before it takes effect, and where the law requires it, we will ask for your consent.
Contact
Questions about this policy, or about your data: